Frequently Asked Questions

What types of electronics does The Electro Hub offer?

The Electro Hub provides a variety of electrical products and accessories, including cables and accessories, circuit protection devices, cable management solutions, fire and security systems, smart home products, controllers and timers, distribution boards, EV charging and renewable energy products, heating and ventilation equipment, and various lighting solutions.

How can I track my order after purchasing from The Electro Hub?

Once your order is shipped, you'll receive a tracking number via email, allowing you to monitor your package's progress until it reaches your doorstep.

What payment methods are accepted at The Electro Hub?

The Electro Hub accepts various payment methods, including credit/debit cards, PayPal, and other secure online payment options.

Does The Electro Hub offer any warranties or guarantees on their products?

Yes, all products sold at The Electro Hub come with a manufacturer's warranty. Additionally, we offer a 365-day return policy for added peace of mind.

How long will it take to receive my order with free delivery?

Orders for free delivery typically arrive within 3-5 business days. You'll receive a confirmation email with tracking information once we dispatch your order, enabling you to monitor your delivery status. If you have any questions or need further assistance, our customer support team is always here to help!

What is the minimum order value for enjoying free delivery?

At The Electro Hub UK, you can enjoy free delivery on all orders of £150 and above. Simply add your favorite products to your cart and ensure your total reaches £150 or more to automatically qualify for this fantastic offer. Happy shopping!

How can I return or exchange a product purchased from The Electro Hub?

If you're not satisfied with your purchase, you can return or exchange it within 365 days. Simply contact our customer service team to initiate the process.

Are there any discounts or promotions available at The Electro Hub?

Yes, we frequently offer special discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.

How can I contact The Electro Hub customer service for assistance?

You can reach our customer service team via email, phone, or live chat on our website. We're here to assist you with any questions or concerns.

Does The Electro Hub provide international shipping?

Currently, we offer shipping within the UK. Please check our shipping policy page for updates on international shipping options.

Can I find product reviews and ratings on The Electro Hub website?

Yes, each product page features customer reviews and ratings to help you make informed purchasing decisions. Feel free to share your own reviews as well!