Introduction

Welcome to the ElectroHub website. By accessing and using this site, you agree to the following terms and conditions, which, along with our Privacy Policy, govern ElectroHub’s relationship with you regarding this website.

ElectroHub, referred to as 'us' or 'we', is the operator of this website. The term 'you' refers to anyone who views or uses our website. You must be at least 18 years old to use this website.

This website utilizes cookies to enhance user experience. By continuing to use this site, you consent to our use of cookies as detailed in our Privacy Policy.

Your order represents an offer to purchase from us, which is not accepted until we dispatch the item to you, at which point a contract is established between us. We reserve the right to refuse service to anyone at any time until that point.

The products sold are designed for use in The United Kingdom and we do not guarantee that they comply with the laws outside of this territory.

Value Added Tax (VAT)

All prices on this website are subject to the current VAT rate.

Pricing

Prices are subject to change without notice. Errors in pricing on the website may occur, and in such cases, we are not obligated to provide the goods at the incorrect price.

Quotations

Any quotes provided by us do not constitute a binding offer and only become contractual once an order is officially accepted by us.

Delivery and Carriage Charges

We aim to meet the delivery dates we quote, but these are estimates only. Delivery times are not guaranteed, and we are not liable for delays or errors in delivery. We may deliver in stages and charge carriage and packing for orders under £150.00.

When products are sourced specifically for your order and incur carriage, these costs will be passed on to you.

Upon delivery, you should promptly inspect the goods and notify us immediately if there are any discrepancies or damages.

Ownership of the goods remains with ElectroHub until full payment is received for all goods supplied to you.

You are obligated to pay for your goods even if delivery is incomplete or items are missing unless you comply with the notification procedures mentioned above.

Returns Policy

Do not return any items without contacting us first. Unauthorised returns are not our responsibility.

For returns, whether unwanted, incorrect, or faulty, contact us to obtain a Returns Number. Email us at [email protected] detailing your order and the reason for the return. Note, certain items like light bulbs or electronic components marked as non-returnable are only eligible for return if they are defective.

Damaged or Faulty Items

If items are damaged or faulty upon arrival, you must inform us within 7 days of delivery. Items reported within 30 days can be replaced at no additional charge. Beyond this period, you may be responsible for shipping costs for any replacements. Refunds or replacements require prior authorization from us.

Warranty

We guarantee that our goods will match the specified descriptions at the time of delivery and are suitable for the purposes for which such goods are commonly supplied.

Indemnity

You agree to indemnify and hold us harmless from any claims, losses, damages, costs, liabilities, and expenses, including legal fees, resulting from any breach of these terms and conditions by you or arising from any claim that you have violated these terms and conditions.