Privacy Policy
Introduction
ElectroHub ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, https://theelectrohub.co.uk, and use our services.
1. Information We Collect
We may collect and process the following types of personal information about you:
- Personal Identification Information: Name, address, email address, phone number.
- Payment Information: Credit card details and other payment information.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Collect Your Information
We collect personal information from you in the following ways:
- Direct Interactions: When you fill out forms on our website, place orders, subscribe to our services, request marketing information, or provide feedback.
- Automated Technologies: As you interact with our website, we may collect technical data about your equipment, browsing actions, and patterns using cookies and other tracking technologies.
- Third Parties: We may receive personal data about you from various third parties, including analytics providers, advertising networks, and search information providers.
3. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: Processing and delivering your orders, managing payments, and communicating with you.
- To Improve Our Services: Analyzing how you use our website to enhance user experience and improve our services.
- Marketing: Sending you information about our products, services, promotions, and offers, provided you have given your consent to receive such communications.
- Customer Support: Providing you with customer service and responding to your inquiries or requests.
- Legal Obligations: Complying with applicable laws, regulations, and legal processes.
4. Disclosure of Your Information
We may share your personal information with the following parties:
- Service Providers: Third-party vendors who provide services such as payment processing, order fulfillment, IT and system administration, and marketing assistance.
- Legal Authorities: Law enforcement agencies, regulators, or other parties when required by law.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to your personal information that we hold.
- Correction: You have the right to request correction of any inaccurate or incomplete personal information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain conditions.
- Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
- Data Portability: You have the right to request the transfer of your personal information to another party.
To exercise any of these rights, please contact us at [email protected].
8. Cookies
Our website uses cookies to distinguish you from other users. This helps us provide you with a better experience when you browse our website and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Electrohub
